At Otter Audit, we pride ourselves on delivering top-notch insurance audit and peer review services. Our Partners have over 80 years of combined experience in the delegated authority market.

Our Services

Delegated Authority Audit

Including delegated underwriting, delegated claims authority, run off, pre-bind and complaints audits.

Our extensive experience in the delegated market allows us to deliver a smooth and efficient audit process, producing reports with clear, straightforward and useful audit findings.

Claims Peer Review

Claims peer review services including internal file reviews and evaluation of claims performance.

Our auditors' exposure to the North American delegated market and a wide range of business classes, enables independent, knowledgeable oversight and review of claims handling practices.

Through our audit work, we interact with a wide variety of companies, which gives us a deep understanding of best practices and effective strategies. Our expertize, allows us to offer practical tips and suggestions to improve operations and boost productivity, all while ensuring compliance with relevant regulations.

60+

Insurer clients

500+

Insurance firms
visited

100+

Years of combined
experience

Our Approach

Our friendly approach and extensive experience lets us work flexibly with various insurance programs and people. We deliver clear, concise reports with actionable findings, helping to strengthen the relationship between insurers and their agents.

Our clients can be large UK or Canadian insurers within the Lloyd’s, London and company markets who need oversight of their delegated authorities, to small family run intermediaries that need support with their claims oversight.

Proud to have worked with:

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Why us?

At Otter Audit, we support our team to be qualified, professional yet friendly auditors.

Meet the team

We recognize that the ever changing regulatory environment makes running a business challenging. Our audit and peer review teams recognize this and will collaborate with you or your agent to ensure a seamless approach to streamline the audit and peer review as much as possible.

Our team brings a wealth of professional experience in insurance and excel in their roles.

At Otter Audit we've worked with a wide range of insurance programs and distribution models in the UK, Europe, North America and beyond. We've seen insurance from all angles, including underwriting, claims and complaints.

Independent, insightful and client-focused audit and peer review services.